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Enjoy a risk-free shopping experience in our online shop! All items with the Free Return badge qualify for free return online at any time within 14 days of receiving. With our money-back guarantee, there are no questions asked. Whether it's an issue with our product (item received is not as described or other quality issues), or because you've simply changed your mind (buyer's remorse), you can reach out to us for a return. Under average processing times, you can expect a refund within 7 days after we process your claim (exception logistics cases excluded).
The item must be unused, undamaged, and come with the original packaging.Your order may be ineligible for Return Assurance if the order value exceeds our price cap or you are shipping to an address outside of domestic region.
✓ Inconsistent Function
✓ Inconsistent Colour/Pattern
✓ Poor Quality of Finishing
✓ Inconsistent Material
✓ Inconsistent Function
✓ Inconsistent Colour/Pattern
✓ Poor Quality of Finishing
✓ Inconsistent Material
✓ Inconsistent Function
✓ Inconsistent Colour/Pattern
✓ Poor Quality of Finishing
✓ Inconsistent Material
We provide you with a pre-paid return shipping label for each return application. There is no additional charge for our return service.
You can simply initiate the return process online. Select the items to return, then upload pictures to download a return shipping label for free.
We guarantee our local warehouse will verify your return within 48 hours of receiving the item. Once we successfully verify your return, the refund will be returned to your original form of payment. Under most circumstances, you should receive a refund within 7 working days, starting from the day where you post the returns.
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